ServiceNow Agile & DevOps

Not all teams deliver products or services in the same method. Some teams may work in a traditional, waterfall style to deliver their work, while more and more teams are transitioning to an agile way of working or even DevOps for the services they deliver. Gartner states that 45% of planned development is Agile, waterfall accounts for 39%, with other iterative methods account for 12% and Lean IT 3%.

Customers try to cope with this complication by providing a lot of tools to manage work, support the development teams and track the progress. Rarely all tools are properly connected together. And when they are connected, they require a lot of one off integrations and plug-ins.

ServiceNow can help you solving this challenge by acting as the orchestrator of all development and delivery work. Seamlessly integrate with all common solutions and utilize the platform capabilities to facilitate and automate the complete process.

Agile Development facilitates the scrum-of scrums and manage cross team dependencies using scrum programs and Agile planning and progress boards. If needed ServiceNow comes with a great alternative for tools like Jira and Azure DevOps to manage the backlog and run your sprints.

When adopting a framework like the Scaled Agile Framework (SAFe), use the ServiceNow SAFe solution to support both essential and portfolio SAFe. Run your Agile Release trains and kick-off PI session using the feature planning boards.

ServiceNow DevOps does not replace al your existing development tools, but does connects the dots. Integrate with your existing landscape with the integration hub and share data across using automated workflows. DevOps Insights allows you to measure technology, performance, and culture KPIs, and simplifies auditing.